Shipping Policy

Last Updated: July 4, 2026

At Nexivo.com, we are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy below before placing an order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed 24/7

• During periods of high demand, processing times may be slightly longer. If this happens, we will notify you by email.

Shipping Times

Estimated delivery times are:

• United Kingdom: 5–10 business days

• Europe: 7–12 business days

• United States & Canada: 7–15 business days

• Australia & New Zealand: 8–15 business days

• Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location.

From time to time, Nexivo.com may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.

Please allow up to 48 hours for tracking information to become available after shipment.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections

• Severe weather conditions

• Carrier delays

• Public holidays

• High shipping volumes

We appreciate your patience if your shipment experiences unexpected delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, we may not be able to issue a refund or replacement if the package cannot be delivered.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us:

Website: Nexivo.com

Email:nexivocom02@gmail.com